Apple Mail Interface Issues When a User Experiences Problems Sending Mail

By Shawn Medero on 2007-02-22T02:12:58Z

Pierre Igot dissects what happens in the Apple Mail.app interface when you send a message.

The problem starts when you click on that “Send” button… Once you click on the “Send” button, the message actually disappears from the “Drafts” mailbox, and the “Sent” mailbox changes to “Sending…”

Pierre points out that you may have never noticed this interaction if you only send short messages, but as soon as you send a message with a large attachment you can watch things unfold and that’s exactly where the problems creep up.

The interface is OK (although still very inelegant) when things work as expected. But as soon as something fails, it’s a disaster.

Pierre’s suggestion is that the “Outbox” icon should be present at all times which feels like the responsible thing to do.

(Via Michael Tsai)